Shipping Policy

Affected by Covid-19, there will be some delay on the delivery.

We ship to:

The United States. (52 of 62 states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Washington DC, Florida, Georgia, Guam, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Marshall Islands, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Palau, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming)

*Order $149.99 or more to qualify for FREE Shipping.

*Orders under $149.99 are charged a $15.99 shipping fee.

Rockrocker does not bear any duties and taxes on your order. All costs collected during or after the transportation are borne by the customer (cross-border duties, taxes, duties, etc.)

Total Delivery Time

  • 3-8 days for the USA.

Shipping Restriction

Note that some items shipped to PO.BOX address, Alaska, Hawaii, Puerto Rico, American Samoa, and the rest of the world may not be Rockrocker for FREE shipping and you could get the different real-time freight charges when checkout, the shipping fee varies by time and place. 

Tracking Packages

Any delivery dates provided by Rockrocker are estimated.

You will receive a Shipment Confirmation email once your order is shipped containing your tracking number(s) and then you could review your order and shipping & handling information on your Rockrocker account if you have registered. If you haven't registered on our site, you could also track your order through this link (https://www.17track.net/en) by entering your tracking number.

For more shipping information, you could contact us by leaving a message. We will get back to you within 24~48 hours.

Rockrocker isn't responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customers (cross-border tariffs, taxes, duties, etc.)

International Shipping Policy

Depending on your areas, please allow 1-2 business days processing time required to ship from the warehouse and 3-8 business days in transit for international delivery.

Customs duties, tax, general sales tax, value-added tax, or import tariffs may be assessed by the customs authorities of the importing country depending on the contents and destination country of your shipment. If there is a duty, it is the customer's responsibility to pay.